Last updated on Oct 5 2024
Welcome to Renodia Diamonds Private Limited! We are committed to providing our customers with high-quality lab-grown diamonds and exceptional service. Please review our shipping policy below for details on our shipping procedures and return process.
Order Processing Time At Renodia Diamonds, each piece is carefully crafted to meet your expectations. Due to the personalized nature of our products, our order processing time is 25 days. Once your order is processed, you will receive a notification with your tracking details when your package is ready for shipment.
Shipping Locations We are based in Surat, Gujarat, India, and ship to addresses both domestically and internationally. Shipping times will vary based on your location, and shipping costs will be calculated at checkout.
Shipping Duration Domestic orders generally take 7-10 business days to arrive after processing. International orders may take 10-15 business days, depending on the destination and customs regulations.
Shipping Costs Shipping charges are determined at checkout based on your location and chosen shipping method.
Return Policy We offer a 10-day return window on all products. If, for any reason, you are not satisfied with your purchase, you may return it within 10 days of delivery. Please ensure that the product is in its original condition, unused, and accompanied by proof of purchase.
Return Process
- To initiate a return, please contact our customer service at help@Renodiadiamonds.com within 10 days of receiving your order.
- Once your return request is approved, we will provide you with a return shipping label and instructions.
- After we receive and inspect the returned product, a refund will be processed to your original payment method within 7-10 business days.
Please note that return shipping costs will be the customer’s responsibility unless the return is due to a defect or error on our part.
Contact Us For any questions or concerns regarding our shipping and return policies, feel free to reach out to us at help@Renodiadiamonds.com or call us at 9978825948.